We want you to be completely satisfied with your purchase! We ask you to please call the store for approval of returns. We do NOT accept returns on personalized, seasonal, custom, consignment, gourmet, special orders, or sale items. Returns must be made within 28 days of purchase for STORE CREDIT only, no refunds are given. Every return must be in its original packaging and in new condition. We do not offer refunds on the shipping costs. The customer is responsible for the return shipping fees unless otherwise authorized.
Returns & Exchanges
We ship in stock items within in 72 hours, but custom orders will be handled on an individual basis. Packages will be shipped via USPS or UPS ground. If you need your package expedited, please call us to make arrangements for faster delivery.
Shipping & Delivery
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"Our process of creating a Canoe bag is very hands-on. Each cowhide is personally selected for quality and uniqueness. All bag patterns are cut out individually by hand taking the ultimate care with placement to avoid obvious scars or holes. Bags are sewn with attention to detail and adorned with 100% brass hardware. Your bag will be unique with its own personality, natural beautiful blemishes, and sometimes a brand of the ranch on the hide. No two are ever exactly alike."