We want you to be completely satisfied with your purchase! We ask you to please call the store for approval of returns. We do NOT accept returns on personalized, seasonal, custom, consignment, gourmet, special orders, or sale items. Returns must be made within 28 days of purchase for STORE CREDIT only, no refunds are given. Every return must be in its original packaging and in new condition. We do not offer refunds on the shipping costs. The customer is responsible for the return shipping fees unless otherwise authorized.
Returns & Exchanges
We ship in stock items within in 72 hours, but custom orders will be handled on an individual basis. Packages will be shipped via USPS or UPS ground. If you need your package expedited, please call us to make arrangements for faster delivery.
Shipping & Delivery
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Princess has four ladies. Some cats say that’s too many, but there’s no such thing! Taking care of all these ladies can be a lot of work, but Princess doesn’t mind. She knows how to keep them happy with grooming, cuddling, and all the treats they want. Princess has everything under control until, one day, a mysterious stray appears. There’s a little girl in Princess’s favorite napping spot, surrounded by her ladies! Princess is overwhelmed with jealousy, and she leaves the house in a huff. But when Princess runs into trouble, the stray comes to her rescue. Maybe the stray can fit in with Princess and her ladies after all. Of course, she’ll need proper training first!